Lean, stand, or twirl … just do

Everyone has an opinion on Lean In. Not surprisingly, I suppose, we’ve been quick to criticize Sheryl Sandberg. She’s too rich, too aggressive, too out of touch, too … something.

Give it a rest, people. Instead of attacking Sandberg, let’s applaud her for taking up the feminist crusade. Instead of writing her off as too wealthy and out of touch, let’s thank her for using her high-status position to draw attention to women’s issues.

Lean In isn’t the definitive manifesto for women in (and out of) the workplace, but that doesn’t deny its value. If nothing else, Lean In reignited the conversation.

Leaning in doesn’t have to mean single-mindedly pursuing the c-suite or choosing the workplace over the home. It’s about giving women a voice. It’s about collectively pushing to achieve equal pay. It’s about starting a conversation about traditional gender roles in the home. It’s about encouraging women to help women.

I’m still figuring out my place in this world. I love to work, but I cherish my free time. I thrive on professional challenges, but I have absolutely no idea how I’ll someday juggle work with little ones.

My female peer group is a mixed bag—some are pursuing advanced degrees, others are having children, and most, like me, are building their careers. All are trying to find a balance between self and partner (or, more complicated yet, self and partner and kids), work and life, and relaxation and ambition. All are in search of that imperfectly perfect combination that yields satisfaction and happiness.

Like Kristin van Ogtrop, I want time to enjoy life’s simple pleasures. I want to spend quality time with my husband, dog, family, friends, and someday, our children. I also want a job that’s satisfying and stimulating. And, contrary to this HBR blogger’s two cents, waiting around for men to “step back” doesn’t seem like the answer.

News flash: There is no one-size-fits-all solution. So stop ragging on Sheryl Sandberg. Instead, take advantage of this opportunity that she created.

Ladies, you can lean in, stand up, or even twirl around if you want to—just do.

Denver just got a lot cooler.

We kicked off our #drivenby campaign earlier this month. Our chalkboard wall in Seattle quickly went from blank slate to studio doodle board.

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Yesterday #drivenby landed in Denver.

2013 is the Year of the Denver. Our studio here is coming into its own. They just moved into a gorgeous new space in the LoDo district, and the start-up vibe lends a positive energy. And they’re hiring talent like crazy.

Yesterday the studio officially opened its doors to the Denver community.

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#drivenby

Earlier this week my team at Deloitte Digital launched the #drivenby campaign. At its core, the campaign celebrates the thing that makes Deloitte Digital great: its people.

Drive takes many forms. Motivators in our personal lives are often different from the things that inspire us in the workplace, and both evolve with time. The Driven By campaign also takes many forms.

In part, it’s our new Tumblr blog—peppered with short posts, Tweets, Instagram pics, and video—that visually represent who we are, both as individuals and as a group.

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It’s our Driven By wall—a tangible, in-studio reminder of the things that drive us and a place for us to share and soak up inspiration.

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Snow Fall

It’s rare for web content of any significant length to get my undivided attention. Tweets, sure. Short blog posts, maybe. Articles longer than 200 words, forget it.

And then I found this: John Branch’s NYT piece on last year’s tragic avalanche at Steven’s Pass.

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Multiple people led me to this article, all with different angles. A coworker who’s an avid skier, often in the backcountry at Stevens, shared it with a group of us skiers and boarders, impressed by the richness of the content. A writer friend sent it around as an example of long-form journalism at its finest. A few PNW friends were interested in the story of Chris Rudolph and the details surrounding the tragedy.

Snow Fall is brilliant. It’s a rich collection of narrative prose, video interviews, animated maps and weather models, photos past and present, and strikingly dynamic hero images. The whole thing just draws you in.

And still I couldn’t quite commit to sitting down and trudging through its entirety. Sunday night, long after my husband had fallen asleep and buoyed by a day-long Parks & Recreation marathon, I settled in and read.

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The storyteller

Haggerty is one hell of a storyteller.

This Christmas, while wiping his pup’s muddy paws at the back door, Haggerty launches into an account of last season’s duck hunt. I’ve heard bits and pieces of this story before, but with Haggerty that doesn’t matter. With Haggerty, each telling is its own masterpiece.

He sets the scene. Three hunters—himself, his son, and his, for all intents and purposes, son-in-law—and a dog. It’s Elwha’s first legitimate hunt.

Here, I interrupt. How’d she do? Does she have a soft mouth? Is she afraid of gun shots?

Haggerty gives me a look and holds up his hand as if to say, Just wait. I’m getting there. I shut up.

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The customer experience in a digital world

Updated title at 5:11 am PST on 9.11.12

First things first: Let the record clearly state that I’m not an impartial observer. I attended the concert (along with five sassy, wine-drinking lady friends); I’m a huge Bonnie Raitt fan; and I’ve been a vocal enthusiast of the Chateau Ste. Michelle Summer Concert Series.

Let’s breeze through the already-stale premise of every vaguely technology-focused article—yes, digital technology is here, and it’s here to stay. Today’s digitally-connected world has had a very tangible impact on how we as consumers interact with brands, and it introduces a new set of challenges and standards for today’s businesses. The aftermath of last night’s power outage at Chateau Ste. Michelle Winery is a near textbook case of what not to do in a digital world.

Bonnie RaittBlues legend Bonnie Raitt played to a sold-out crowd on Sunday evening as part of the Winery’s Summer Concert Series. Just after the show’s midpoint—just before Bonnie really started rocking—the power abruptly went out. It flickered back on for a few seconds, giving Bonnie enough time to launch back into Angel from Montgomery, but as soon as she started up again the power screeched to a final halt.

The show didn’t go on, and the paying concertgoers were hastily ushered out of the venue by event staff who provided little direction or information.

Cut to today. Chateau Ste. Michelle didn’t even acknowledge the concert’s premature ending from their Twitter account. They didn’t email attendees with their apologies. And they waited until 3:23 pm to reference the previous evening’s unexpected events on their Facebook page, and even later to reference it on their website.

To those disappointed concertgoers who called requesting a refund, Chateau Ste. Michelle informed them that while they wouldn’t be offering a refund or credit, they would take 30% off a next wine purchase at the Winery gift shop.

The Winery’s lack of a timely response and customer service got people talking, mainly on its Facebook page and in response to an article posted in Woodinville Patch. Spoiler alert: the talk wasn’t praising the Winery for its reaction.

The sweeping negative response could have been easily avoided. Instead, it’s being amplified with social media. Chateau Ste. Michelle, take note—this one’s for you.

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And then I went to the London Olympics

It’s impossible to put the Olympic experience into words, so I won’t try, except to say: It. Was. Awesome.

[Back story: I won (yes, won) a trip to the London Olympics through an internal blogging contest hosted by my employer, Deloitte. I’m still pinching myself.]

Though I’ve rehashed bits of the trip over and over again with friends, co-workers, and family, I haven’t yet reflected on the trip in its entirety. Here goes.

The connection

Thanks in part to a few Olympic die-hards, the Deloitte US Firms are the Official Professional Services sponsor of the US Olympic Committee (USOC). Though that sponsorship was on display during the London 2012 games, Deloitte’s sponsorship terms began in ’09 and continues through the end of 2020.

Pretty cool, right? But the firm wanted to better connect its employees with its ties to the USOC. Enter the 12 in 2012 competition, then fast-forward to me and 11 other lucky blokes learning that we were going to London for the Olympics. Like, whoa.

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Let the games begin!

It’s all getting a little real.

Today, I’m in DC. Tomorrow, the 12 in 2012 group leaves for London. Like, whoa.

The next few days are going to be a whirlwind. Think: international travel, jet lag, Olympic-sized crowds, and incredible feats of athleticism. I can’t wait.

Want to keep up with my travels in 140-characters or less? I’ll be guest-tweeting from the @lifeatdeloitte Twitter handle. Give ‘em a follow.

Cheers, mate! GO USA!!

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She’s got this.

ROW4ROW's Jenn Gibbons

We can be quick to voice despair in the wake of senseless acts of violence. You’ve heard it; I’ve said it.

It’s that much more inspiring, then, to hear a victim of senseless violence who still has faith in humanity. An individual who still believes that the good people outweigh the bad guys. A strong women who refuses to be a victim.

I met Jenn while living in Chicago, and I’ve followed her many Facebook updates throughout her ROW4ROW journey to benefit Recovery on Water. That journey involves raising $150k for cancer and rowing 1,500 miles around Lake Michigan. Seriously, who does that?

I was beyond saddened to learn that during her blister-inducing mission to kick cancer’s ass, she was sexually assaulted. It’s horrible and sickening.

While I can’t begin to imagine or understand Jenn’s pain, I can be inspired by her public response, which begins with a few choice words from the ever-eloquent Maya Angelou:

I can be changed by what happens to me. But I refuse to be reduced by it.

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Bloody h#&l—I’m going to the Olympics!

I have this problem with contests. No matter how many entries or the strength of my competitors, I’m always certain that I’ll win. An all-expense-paid honeymoon in paradise? The prize is practically ours. Lifetime supply of dog treats? Only a heartless monster could resist Jasper’s lopsided ears.

But then there’s my other problem with contests: my certainty is completely and utterly ungrounded. I never win. Until last week, that is. And holy shnikes did I hit the jackpot.

Earlier this year, my quirky little workplace was acquired by the behemoth that is Deloitte. Going from a company of 150 to a giant worldwide partnership has been a bit of a culture shock, but it hasn’t been without its perks.

One such perk: a blogging contest (topic: leadership in action) with a pretty amazing prize. Minutes after the announcement hit my inbox, I was already planning my summer around a trip to the London Olympics. Because it was obviously meant to be. Yeah, right.

Tricia, founder of Heroes for the Homeless and an all-around lovely human being, was the obvious subject of my entry. For the past seven years, Tricia has exemplified leadership in action—day in and day out. As founder/director of Heroes, Tricia runs an entirely volunteer-driven non-profit that provides food, clothing, emergencies supplies, and support to homeless individuals in the greater Seattle area. If that’s not leadership in action, I don’t know what is.

And somehow, Tricia’s story won. (Yes, I may have shamelessly promoted my entry on Twitter and Yammer, but that’s mostly beside the point.) And I learned that the misguided hope of winning a contest and actually winning a contest are two very different things.

So I’m going to the Olympics. In London. Thanks, Uncle D[eloitte]. As they say on the other side of the pond, bloody hell.